Property Management, Support and services

About Us

Alex Gonzalez founded RAG Support LTD in 2003 as an electrical and general maintenance company serving both domestic and commercial customers.

RAG Support has consistently shown an unparalleled work ethic and professionalism, delivering quality and value to all our customers. RAG Support has developed to be one of the most trusted electrical contracting and property maintenance companies in the North London area.

In 2015, RAG Support launched a Property Management Services division. This helped us meet the expanding and ever growing demand for landlord services, in both residential and commercial properties, serving London and the surrounding areas.

Management Services

Property Management

Residential and commercial real estate management for a one-off fee or on a contract basis including short-term holiday lets. RAG Support helps relieve landlords of the daily management responsibilities in managing their rental properties including:

      • Conducting repairs and maintenance.
      • Cleaning services for tenancy check in and checkout.
      • Contract agreements.
      • Rent collection.
      • Tenancy affordability checks and references.
      • Perform periodic inspections on a predefined schedule looking for repair needs, safety hazards and fit for purpose.


        Send landlords periodic reports on the condition of the property.

    • Provide our in-house experienced maintenance staff to help with any maintenance you may require.
    • Establish preventative maintenance policy to identify and deal with repair needs.
    • Deploy qualified subcontractors to carry out specialist repairs.
    • Provide a 24-hours emergency support hotline.
    • Manage end to end delivery of renovation projects.
    • Complete tenant reference and affordability checks.
    • Preparation, review and execution of the lease agreement.
    • Perform detailed property inspections and complete a check-in report with each tenant verifying the condition of the property prior to the start of the contract.
    • Agreements on rent payments schedules and security deposit.
    • Perform a detailed inspection and complete a check-out report with each tenant verifying the conditions against the check-in report.
    • Estimate the costs of any repairs.
    • Return the security deposit according to the agreements.
    • Prepare and clean the property for the next tenants.
    • Put the property back on the market.

Project Management

If you’re considering renovating your property, our project management team will help you maximise the return on your investment where we can plan, align resource, execute and deliver your project according to your requirements.

RAG Support will take care of all the time consuming and difficult tasks to ensure you get the profitable project you want with the minimum of fuss.

    • Requirements gathering.
    • Planning the activities and managing the resources for the project.
    • Obtaining council planning and building control permits if not already approved.
    • Controlling the cost and budget.
    • Managing project risks and issues.
    • Providing continuous updates.

Property Maintenance

We provide a comprehensive and reliable set of property maintenance services at affordable prices. This ensures your property remains in excellent condition and runs in an optimum way for your business.

    • RAG adopting a proactive approach to building maintenance. Rather than waiting for problems to develop, your facilities are regularly checked and we identify and repair issues identified before any escalations.
    • Reactive Maintenance can also be known as a break/fix service, where your equipment, facilities or fittings have broken down or require repair. We offer professional reactive building maintenance services to a range of businesses and properties across London. We have years of experience in reactive maintenance, we understand the effect and disruption can have on workflow and productivity.
    • Our team of builders, plumbers, cleaners, joiners, decorators, plasterers, electricians and engineers are fully qualified. No matter what time of day or night just call us and we will ensure that a suitable tradesman is sent to your site quickly to rectify the problem and get your business back up and running efficiently in no time.

Building Renovation and completion work

We specialise in providing bespoke construction services, including interior design and multi trade force Man ship.

Our management team are experienced in various types of building and refurbishment projects – both in residential and commercial properties. We complete every task to budget and on time; our work is completed quickly and efficiently without compromising quality. We do our utmost to meet your every requirement and bring as little disruption as possible to your lifestyle.

    • Accurately estimating all tasks, a professional estimator will be used to provide competitive rates.
    • We discuss your requirements in detail and offer experienced, creative advice regarding everything from the most cost-effective methods, to the most appropriate fixtures, fittings and finishes to use.
    • We provide complete and transparent written estimates, with no hidden charges and accurate start dates and timescales. This gives you the information you need to make the right decision.
    • You will have your own project manager who will oversee every step of your job, from start to finish; and, you are free to be involved in as much or as little of the process as you wish.
    • You’re free to select your own materials, fixtures or fittings and we will happily work with the items you choose. Should you need us to source an item for you, we will use our buying power to secure the most cost-effective price.
    • We guarantee all our jobs, allowing you to appoint us with complete confidence and giving you the peace of mind that your job will be completed to your satisfaction.
    • You will only be charged for your work when you are entirely happy with it. If, for any reason, you are not satisfied we will work closely with you to resolve any outstanding issues.

ON-SITE SERVICES

Electrical
CCTV & Access control
Sound Installation
Home automation
Heating
Locksmith
Plumbing
Painting and decorating
Drainage
Tiling
Plastering
Carpentry
...
Electrical Contractor

We provide a comprehensive range of services in the residential, commercial and industrial sectors; our services include initial consultation, design, implementation and installation of the solution. We have a professional team who are fully equipped and ready to offer a comprehensive and adaptive call out service, alongside a full set of maintenance packages.

...
CCTV & Access Control

We have a wealth of experience in the design, supply and installation of CCTV systems for residential and commercial clients. Our qualified and trained team at RAG support are on hand to tailor a surveillance solution that suits your requirements, so you can be sure your home or business is in the best hands possible. Our access control system allows you to effectively manage facilities using our advanced electronic systems.

...
Sound Installation, Video, Lighting Control and Home Automation

We offer clients bespoke solutions, which include design and installation services, for a wide range of establishments such as bars, clubs, theatres, churches and boardrooms. Our extensive knowledge and experience of lighting, sound and AV equipment provides our clients with high quality and cost-effective solutions:- helping to achieve the ambience required for their needs.

...
Constructions / Renovations

Our professional employees are highly qualified and have the necessary skills, qualifications and experience to carry out all the work arising at every stage of a construction or renovations project.

Our Costumers

What Our Customers Say

I have worked with Alex / RAG since 2003. During this time, RAG have taken care of the vast majority of the ongoing maintenance and development needs for the Mint Group. Alex has been a great friend and invaluable resource to me, never letting me down in over 15 years of service I highly recommend him & his business to you

Larry Seymour

Chief Operating Officer

Mint Group

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RAG Support Ltd. Is efficient and competitive, with the ability to suggest alternative solutions where appropriate. Their tradesmen’s manner is also excellent with the clients. We would have no hesitation in recommending them to anyone who needs a good building contractor

Moji Kashani

Director

Scorpion shoes

I have used RAG SUPPORT LTD since 2004 and consider them a most reliable and responsive contractor. They deal with the situation at hand whether it is an urgent leak repair or minor door security issue. One of the most important aspects of property management is being able to provide clients with feedback and offer an clear report once work is complete. RAG support has a quality workmanship at a reasonable price. I would recommend them to any property management company or home owner with confidence that they will receive an excellent service.

Gerard Loughran

Director

Carebrock / Pret A Manger

Let’s work together

If you would like to find out more about our services or have a question, you can fill in the form or simply call us on 020 7485 4844

Our Address

Unit2. 17-19 Bonny St. London. NW1 9PE

Call Us

020 7485 4844